Shipping Policy
We’re excited to offer worldwide shipping. Below you’ll find details of our shipping rates and estimated delivery times. We aim to process all orders within 24 hours of the order being placed, excluding weekends and public holidays. Once your order has been dispatched, you will receive a confirmation email with your tracking number so you can stay updated on your delivery. Please note that all prices are listed in British Pounds (GBP) and will be converted to your local currency at checkout once your shipping details are entered.
United Kingdom:
Standard Shipping (2-5 working days) - £3.49
Express Shipping (1-2 working days) - £4.99 or free for orders over £50
International:
Free for orders over £100 (custom duties and taxes not included)
EU:
Tracked International Shipping (3-5 working days) - £11.99
USA Mainland:
Tracked International Express (2-4 working days) - £17.99
Canada:
Tracked International Shipping (3-12 working days) £17.99
Australia:
Tracked International Shipping (3-8 working days) - £15.99
New Zealand:
Tracked International Shipping (3-8 working days) - £15.99
India:
Tracked International (10-16 working days) - £14.99
Rest of World (Including Asia, Africa, North America and South America):
Standard International Shipping (3-17 working days) - £30.99
Customs & Import Fees
For international orders, customers are responsible for paying any applicable customs duties, taxes, or fees required by their country’s customs authority.
If a customer chooses not to pay the customs fee and the parcel is returned to us as a result, a refund will only be issued once the parcel has been received and processed at our return facility. Please note that original shipping costs are non-refundable, and any additional fees associated with the return may be deducted from the refund.
We strongly recommend checking your country’s import regulations and fees before placing an international order.
If you have any questions or require assistance, please don’t hesitate to contact us. We’re here to help ensure your order arrives smoothly and quickly!
Shipping & Transit
While we work closely with our courier partners to ensure timely and secure delivery, occasional delays may occur that are outside of our control. If your order is lost or damaged in transit, please contact us as soon as possible at info@yanabyhazera.com so we can assist in resolving the issue with the courier. Please note that customs delays, international duties, and taxes are the responsibility of the customer where applicable.